. 1.1 For the purpose of the USA Data Protection Act, the data controller is WOOWClover (hereinafter “WOOWClover”, “we” or “us”).
2. Personal information collected from Users
. 2.1 We collect information in several ways from different parts of the Platform and from the Service. The information we gather allows us to personalize and improve our services.
. 2.2 Personal Information provided by Users:
. 2.2.1 Some Personal Information is gathered when you register. During registration, we receive some Personal Information as well as other information about you; When registering via our online form, you provide us with certain information, including email, password, and first name. When registering and signing in via third party application login e.g. Facebook, you authorize us to access certain account information from that third party application, such as your basic profile information (name, profile picture, gender, age range), birthday, e-mail address, friends.
. 2.2.2 We will ask for your permission to enable location of your device. If location is enabled, then we will use your location to send info to you if a certain event is happening in your area/location, and other Users will also be able to see that
you that are close to a spot they might have a photo/video from. Location may also be used for analytics etc., cf. section 4 below.
. 2.2.3 In addition, we may collect and store any personal information you provide while using our Service or in some other manner. This may include identifying information, such as your name, address, email address and telephone number.
. 2.2.4 If you get in touch with other Users, the content of your messages will only be stored in certain instances and only due to technical requirements – we do not long term store your messages on our servers. If you contact us with a customer service or other inquiry, we may store such communication long term, and you provide us with the necessary permissions to keep and use content of such communication.
. 2.2.5 We receive and store any information you provide to us in any way. The types of Personal Information collected include your name, and e-mail address and any other information necessary for us to provide the Service, including the usernames and passwords for your accounts and profiles on third party sites with which the Service interoperates. You can choose not to provide us with certain information, but then you may not be able to use some or all features on the Platform.
. 2.2.6 The Personal Information you provide is used for purposes such as servicing Users, sending updates, and communicating with you about our Services, including special offers and new features.
3. Non-Personal Information collected automatically:
. 3.1.1 We receive and store certain types of information of user interaction with the Platform and the Service. We automatically receive and store the information on our server logs from your device ID and type, language, device operating system, access times, geographic location of device (if enabled), and third party services referred.
. 3.1.2 More generally, we automatically collect usage information, such as the numbers and frequency of User to the Platform and its components.
3.2 We only use this data as statistical measures – not in a manner that would identify any single User.
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. 3.3 Such aggregate data enables us to make the Platform appealing to as many Users as possible, and to improve the Service. As part of this use of information, we may provide aggregate information to partners about the overall use of our Service. We share this type of statistical data so that our partners also may provide you with an optimal experience with their services.
. 3.4 We never disclose aggregate information to a partner in a manner that would identify a User personally.
5. How your information is used
5.1 In general we may use information that we collect about you to:
. 5.1.1 deliver and improve our services, and manage our business;
. 5.1.2 manage your account and provide you with customer support;
. 5.1.3 perform research and analysis about your use of, or interest in, our services, content, etc.;
. 5.1.4 communicate with you by email, postal mail, telephone and/or mobile devices about products or services that may be of interest to you either from us or from other third parties;
. 5.1.5 web or mobile application analytics;
. 5.1.7 perform functions or services as otherwise described at the time of collection.
5.2 A main reason for collecting Personal Information is to provide our Users with a customized experience on our platform. This includes personalization services, interactive communications and other types of services.
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6. Sharing received Personal Information
. 6.1 Personal Information about our customers is an essential part of our business. We neither rent nor sell your Personal Information to anyone. We share your Personal Information only as described below.
. 6.2 Agents, sub-suppliers and service providers:
. 6.2.1 We employ other companies and people to perform tasks on our behalf and need to share your information with them to provide products or services to you. Unless we tell you differently, our agents do not have any right to use Personal Information we share with them beyond what is necessary to assist us.
. 6.2.2 Third party service providers that make their services and activities available via our Service may access your Personal Information to the extent it is necessary for you to acquire such third party services.
6.3 User profiles and other information you post:
6.3.1 User profile information including User’s name, email address, and other information you enter (“User Submissions”) may be displayed to other Users to facilitate User interaction within the App.
6.4 You hereby consent to our sharing of Personal Information for the above purposes.
7. Personal Information disclosed online by Users
7.1 Your User name may be displayed to other Users when you upload images, videos or send messages through the Platform and other Users are able to contact you through messages and comments.
8. Third Party Services
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9. Communication in response to User Submissions
9.1 As part of the Service, you will receive email and other communication relating to your User Submissions. You acknowledge and agree that by posting such User Submissions, we may send you email and other communication that we determine in our sole discretion relate to your User Submissions.
10. Business transfers
11. Legal protection
. 11.1 We may release Personal Information when we in good faith believe that release is necessary
– to comply with legal requirements;
– to enforce or apply our conditions of use and other agreements; or
– to protect our rights, property, or safety, our employees, our Users, or others.
12.1 Your WOOWClover Account Personal Information is protected by a password for your privacy and security. You should ensure no unauthorized access to your account and Personal Information by selecting and protecting your password appropriately, and by signing off when finishing accessing your account. When signing in via third party application provider your password is solely managed by such third party.
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. 12.2 We do our best to ensure that User account information is kept private. However, we cannot guarantee the security of User account information. Various instances such as unauthorized entry/use, hardware or software failure, and other factors, may compromise the security of User information.
13. User options
. 13.1 You can always opt not to disclose information, even though it may be needed to use the Platform or some features of the Service.
. 13.2 You may add or update certain information on the Platform. When you update information, however, we often maintain a copy of the unrevised information in our records.
14. Children’s privacy
14.1 The Platform is not directed to children under the age of 14. We prohibit registration by and will not knowingly collect Personal Information from anyone under 14. This requirement will be posted at points of data collection within the Platform, such as registration for services.
16. Questions or concerns
. 16.2 We will try our best to reply to your questions and resolve your concerns.
Right to access, correct and delete data and to object to data processing
Our customers have the right to access, correct and delete personal data relating to them, and to object to the processing of such data, by addressing a written request, at any time. The Company makes every effort to put in place suitable precautions to safeguard the security and privacy of personal data, and to prevent it from being altered, corrupted, destroyed or accessed by unauthorized third parties. However, the Company does not control each and every risk related to the use of the Internet, and therefore warns the Site users of the potential risks involved in the functioning and use of the Internet. The Site may include links to other web sites or other internet sources. As the Company cannot control these web sites and external sources, the Company cannot be held responsible for the provision or display of these web sites and external sources, and may not be held liable for the content, advertising, products, services or any other material available on or from these web sites or external sources.
Management of personal data
You can view or edit your personal data online for many of our services. You can also make choices about our collection and use of your data. How you can access or control your personal data will depend on which services you use. You can choose whether you wish to receive promotional communications from our store by email, SMS, physical mail, and telephone. If you receive promotional email or SMS messages from us and would like to opt out, you can do so by following the directions in that message. You can also make choices about the receipt of promotional email, telephone calls, and postal mail by visiting and signing into Company Promotional Communications Manager, which allows you to update contact information, manage contact preferences, opt out of email subscriptions, and choose whether to share your contact information with our partners. These choices do not apply to mandatory service communications that are part of certain store services.
Information We Collect
Our store collects data to operate effectively and provide you the best experiences with our services. You provide some of this data directly, such as when you create a personal account. We get some of it by recording how you interact with our services by, for example, using technologies like cookies, and receiving error reports or usage data from software running on your device. We also obtain data from third parties (including other companies). For example, we supplement the data we collect by purchasing demographic data from other companies. We also use services from other companies to help us determine a location based on your IP address in order to customize certain services to your location. The data we collect depends on the services and features you use.
How We Use Your Information
Our store uses the data we collect for three basic purposes: to operate our business and provide (including improving and personalizing) the services we offer, to send communications, including promotional communications, and to display advertising. In carrying out these purposes, we combine data we collect through the various store services you use to give you a more seamless, consistent and personalized experience. However, to enhance privacy, we have built in technological and procedural safeguards designed to prevent certain data combinations. For example, we store data we collect from you when you are unauthenticated (not signed in) separately from any account information that directly identifies you, such as your name, email address or phone number.
Sharing Your Information
We share your personal data with your consent or as necessary to complete any transaction or provide any service you have requested or authorized. For example, we share your content with third parties when you tell us to do so. When you provide payment data to make a purchase, we will share payment data with banks and other entities that process payment transactions or provide other financial services, and for fraud prevention and credit risk reduction. In addition, we share personal data among our controlled affiliates and subsidiaries. We also share personal data with vendors or agents working on our behalf for the purposes described in this statement. For example, companies we’ve hired to provide customer service support or assist in protecting and securing our systems and services may need access to personal data in order to provide those functions. In such cases, these companies must abide by our data privacy and security requirements and are not allowed to use personal data they receive from us for any other purpose. We may also disclose personal data as part of a corporate transaction such as a merger or sale of assets.